HP LaserJet Pro P1102w does not connect to Xfinity Gateway (2024)

  • Sign up
  • ·
  • Sign in
  • Sign up / Sign in
  • ×

    Information

    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more

    Information

    Need Windows 11 help?

    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.

  • ×

    Information

    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more

    Information

    Need Windows 11 help?

    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.

  • HP Community
  • Printers
  • HP LaserJet Pro P1102w does not connect to Xfinity Gateway

HP LaserJet Pro P1102w does not connect to Xfinity Gateway

turn on suggested results

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for

Search instead for

Did you mean:

Start a conversation

HP LaserJet Pro P1102w does not connect to Xfinity Gateway (3)

Guidelines

Do you need the WPS PIN to connect your printer? Click here for tips and tricks!

HP LaserJet Pro P1102w does not connect to Xfinity Gateway (4)

Create an account on the HP Community to personalize your profile and ask a question

Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

Sign in / Create an account

Learn more

Sign in / Create an account / Learn more

Common problems for Connectivity Issues

We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.

HP LaserJet Pro P1102w does not connect to Xfinity Gateway (5)

krypto07

2 0 0

58

New member

‎06-09-202412:46 AM - edited ‎06-09-202404:03 AM

HP LaserJet Pro P1102w does not connect to Xfinity Gateway (6) HP Recommended

  • Mark as New
  • Bookmark
  • Subscribe
  • Permalink
  • Print
  • Flag Post

Product: HP LaserJet Pro P1102w Printer

Product: HP LaserJet Pro P1102w

Problem: Unable to setup the printer over Wifi

OS: MacOS Sonoma

Hi All,

I've been trying to get my printer to work over Wifi over the past several weeks but not getting anywhere. Note that the printer works fine over a USB connection to my MacBook but the main reason I went for the P1102w model was to be able to use the printer from any of my devices over Wifi. I've already tried all the usual remedies available on this forum and elsewhere online including:

  • resetting the network configuration by long pressing the cancel and wireless buttons on the printer
  • using the HP Smart app (which apparently is not designed to work with my printer model)
  • configuring via the Embedded Web Server (EWS) directly

I've even tried installing Parallels on Mac so that I can try doing the Windows setup and try with the HP Print Doctor software that is only available for Windows with no joy.

That's not to say that I've not made any progress. The following steps (after a full network reset) help get me most of the way there:

  1. Install the latest driver for MacOS from the HP support page
  2. Use that to setup the printer using a USB cable
  3. Access the EWS by going to Printers & Scanners > "HP LaserJet Pro P1102w" > Options and Supplies... > Utility > Open Printer Utility > HTML Config...
  4. Go to the Wireless page, click Enable.. and then Apply. This is the page where you should be able to select your Home Wifi network to connect to. Unfortunately for me, setting the Wifi name and password at this stage did not work because the page just throws ERR_EMPTY_RESPONSE when I click "Apply". If you don't encounter an error here, more power to you. You can skip the next steps.
  5. Go to the Wireless Direct Setup page and enable that, taking care to note the SSID that is displayed. Remember to change the print mode from "Print Only" to "Open Network" or the subsequent steps will not work.
  6. Now connect to the Wireless Direct Wifi SSID that you noted earlier. It should be something like "HP-Print-0A-..."
  7. You should now be able to access the EWS at http://192.168.223.1
  8. Go back to the Wireless page and try once again to configure your home wifi name and password.
  9. Even with this, I could see in the "Network Summary" page that the printer did not get an IP. To work around this, I configure the IP manually reserving the IP for the printer on the router side.
  10. I also had to lower the encryption level from WPA3 to WPA2 for the Wifi network.

Now my router sees the printer with the correct IP and my Macbook can also see the printer via Bonjour. However, the blue light on the printer is still flashing and actually sending a print job via Wifi just hangs. I'm now at my wit's end and desperately looking for help from someone in the community who might have faced a similar issue or from HP support.

Tags (1)

  • Tags:
  • HP LaserJet Pro P1102w Printer

View All (1)

Category:

  • LaserJet printer
  • Wifi error

Reply

I have the same question

HP LaserJet Pro P1102w does not connect to Xfinity Gateway (7)

Be alert for scammers posting fake support phone numbers and/or email addresses on the community.

If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

HP LaserJet Pro P1102w does not connect to Xfinity Gateway (8)

  • English

    Open Menu
    • English

    • Español

    • Português

    • 中文

HP LaserJet Pro P1102w does not connect to Xfinity Gateway (9)

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.

"); } },500) }); })(LITHIUM.jQuery); var btn = $('.backToTopButton');$(window).scroll(function() { if ($(window).scrollTop() > 300) { btn.addClass('show'); } else { btn.removeClass('show'); }});btn.on('click', function(e) { e.preventDefault(); $('html, body').animate({scrollTop:0}, '300');}); (function($) { $(document).ready(function(){ $(window).scroll(function() { var s = $(".lia-top-quilt > .lia-quilt-row.lia-quilt-row-header:first-child"); var p = s.find(".lia-quilt-row-custom-header"); var top = s.offset().top; var scroll = $(window).scrollTop(); if (scroll >= 400) { $(".ask-common-wrap").addClass("footer-fixed"); } else { $(".ask-common-wrap").removeClass("footer-fixed"); } if ( scroll >= top ) { if (!(p.parent().hasClass("custom-header-background"))) { p.wrap("

"); } var backgroundDiv = p.parent(); var placeholderDiv = backgroundDiv.parent(); parentHeight = backgroundDiv.outerHeight(); placeholderDiv.css('min-height', parentHeight+'px'); backgroundDiv.addClass("stick"); } else { if(p.parent().hasClass("custom-header-background")) { p.unwrap(); } if(p.parent().hasClass("custom-header-placeholder")) { p.unwrap(); } } }); }); })(LITHIUM.jQuery);;function getParameterByName(name) { name = name.replace(/[\[]/, "\\[").replace(/[\]]/, "\\]"); var regex = new RegExp("[\\?&]" + name + "=([^]*)"), results = regex.exec(location.search); return results == null ? "" : decodeURIComponent(results[1].replace(/\+/g, " "));}(function($) {$("#markMessageAsAcceptedSolutionSecondaryButton").click(function(e){localStorage['accepted-solution-clicked'] = true;});var hpmmd=window.hpmmd||{type: 'Cleansheet Wash', page:{events:[]}, product:{},user:{},legacy:{},promo:{},search:{}};hpmmd.page.site = 'csf';hpmmd.page.name = 'ForumTopicPage'; hpmmd.page.section = 'Printers';hpmmd.page.subsection = 'Printer Wireless, Networking & Internet';hpmmd.page.content_id = ''; if (LITHIUM.CommunityJsonObject.WebTracking.Activities && LITHIUM.CommunityJsonObject.WebTracking.Activities.UserMessageEvent) { hpmmd.page.page_action = LITHIUM.CommunityJsonObject.WebTracking.Activities.UserMessageEvent.replace("tracking.message.","")+" "+'forum'; hpmmd.page.content_id = ''; } if(localStorage['accepted-solution-clicked']){ localStorage.removeItem("accepted-solution-clicked"); hpmmd.page.page_action = "accepted-solution " +'forum'; hpmmd.page.content_id = ''; } if(hpmmd.page.page_action=="new forum") { if(localStorage['post-from-board']) { hpmmd.page.page_action += " board_page"; } else { hpmmd.page.page_action += " thread_page"; } } if(getParameterByName("post-from-board")=="true") { localStorage["post-from-board"] = true } else if(localStorage['post-from-board']) { localStorage.removeItem("post-from-board"); }hpmmd.user.login = 'false'; if (LITHIUM.CommunityJsonObject.WebTracking.Activities.SearchTerm) { if (!hpmmd.search) {hpmmd.search = {}} hpmmd.search.keyword = LITHIUM.CommunityJsonObject.WebTracking.Activities.SearchTerm; } window.hpmmd = hpmmd;})(LITHIUM.jQuery); ;(function($){ console.log("Medallia Global Data Layer - Checking if we have Global data layer"); if (!window.hasOwnProperty('globalDataLayer')) { console.log("Medallia Global Data Layer - No Global data layer. Creating it"); window.globalDataLayer = {} } console.log("Medallia Global Data Layer - Adding language code: " + "en"); window.globalDataLayer.LanguageCode = "en"; window.globalDataLayer.popUpSurvey = false; window.globalDataLayer.isUserAnonymous = true; window.globalDataLayer.threadboardname = "Printer-Wireless-Networking-Internet"; var startTime = new Date(); var surveyPollingTimeout = 60000; var interval = setInterval(function () { if (Math.abs(new Date() - startTime) > surveyPollingTimeout) { clearInterval(interval); } if ($("#nebula_div_btn").length) { clearInterval(interval); $('.alert-section ul').append('

  • Feedback
  • '); $('.alert-section-mobile ul').append('

  • Feedback
  • '); var feeedbackButtonText = $('.kampyle_button-text').text(); $('.opt-feedback-link').text(feeedbackButtonText); $('[id^=opt-custom-feedback]').on('click', function(){ $('#nebula_div_btn').trigger('click'); }); } }, 500);})(LITHIUM.jQuery);(function($) {/* Check the environment (STG vs PRO) to set the correct URL. The code will run both on Stage and Production */var url = "https://global-navbar-backend.id.hp.com/api/v1/session/sso_check";$.ajax({ type: 'GET', url: url, contentType: 'application/json', dataType: 'json', xhrFields: { withCredentials: true }, success: function(data) { /* If the call is successfull, have two scenarios: */ /* If the user is NOT logged in and the results from the API says that a valid session exists, redirect the user to the Khoros sign in plugin, which will take care of authenticating the user on the community automatically */ if(data.sessionIsValid) { // window.location="https://h30434.www3.hp.com/plugins/common/feature/oauth2sso_v2/sso_login_redirect?referer=https%3A%2F%2Fh30434.www3.hp.com%2Ft5%2FPrinter-Wireless-Networking-Internet%2FHP-LaserJet-Pro-P1102w-does-not-connect-to-Xfinity-Gateway%2Ftd-p%2F9092695"; window.location= "/plugins/common/feature/oauth2sso_v2/sso_login_redirect?referer=https%3A%2F%2Fh30434.www3.hp.com%2Ft5%2FPrinter-Wireless-Networking-Internet%2FHP-LaserJet-Pro-P1102w-does-not-connect-to-Xfinity-Gateway%2Ftd-p%2F9092695"; } }, error: function (jqXHR,textStatus,errorThrow) { /* If the call is not successfull, don't take any action. */ console.log("Single Sign-on | Error: " + errorThrow); } });})(LITHIUM.jQuery);(function () { window._uxa = window._uxa || []; try { if (typeof dataLayer !== 'undefined') { } } catch (e){} if (typeof CS_CONF === 'undefined') { window._uxa.push(['setPath',window.location.pathname+window.location.hash.replace('#','?__')]); var mt = document.createElement("script"); mt.type = "text/javascript"; mt.async = true; mt.src = "https://t.contentsquare.net/uxa/eee8c774-ec16-4fc4-a63b-ee91d06bc089.js"; document.getElementsByTagName("head")[0].appendChild(mt); } else { window._uxa.push(['trackPageview',window.location.pathname+window.location.hash.replace('#','?__')]); }})();LITHIUM.PartialRenderProxy({"limuirsComponentRenderedEvent":"LITHIUM:limuirsComponentRendered","relayEvent":"LITHIUM:partialRenderProxyRelay","listenerEvent":"LITHIUM:partialRenderProxy"});LITHIUM.AjaxSupport({"ajaxOptionsParam":{"event":"LITHIUM:partialRenderProxyRelay","parameters":{"javascript.ignore_combine_and_minify":"true"}},"tokenId":"ajax","elementSelector":document,"action":"partialRenderProxyRelay","feedbackSelector":false,"url":"https://h30434.www3.hp.com/t5/forums/v4/forumtopicpage.liabase.basebody.partialrenderproxy:partialrenderproxyrelay?t:ac=board-id/Printer-Wireless-Networking-and-Internet/thread-id/68476","ajaxErrorEventName":"LITHIUM:ajaxError","token":""});LITHIUM.Auth.API_URL = "/t5/util/authcheckpage";LITHIUM.Auth.LOGIN_URL_TMPL = "/plugins/common/feature/oauth2sso_v2/sso_login_redirect?referer=https%3A%2F%2FREPLACE_TEXT";LITHIUM.Auth.KEEP_ALIVE_URL = "/t5/status/blankpage?keepalive";LITHIUM.Auth.KEEP_ALIVE_TIME = 300000;LITHIUM.Auth.CHECK_SESSION_TOKEN = '7hDrIsm54XFH_-1';LITHIUM.AjaxSupport.useTickets = true;LITHIUM.Cache.CustomEvent.set([{"elementId":"link_2","stopTriggerEvent":false,"fireEvent":"LITHIUM:labelSelected","triggerEvent":"click","eventContext":{"uid":150,"selectedLabel":"laserjet printer","title":"LaserJet printer"}},{"elementId":"link_3","stopTriggerEvent":false,"fireEvent":"LITHIUM:labelSelected","triggerEvent":"click","eventContext":{"uid":217,"selectedLabel":"wifi error","title":"Wifi error"}}]);LITHIUM.Loader.runJsAttached();// -->

    '); } var cardWrapper = $('.hover-card-container'); var error = false; var thisUserID = ''; var cardTimer; allHoverCardTriggers.on({ mouseenter: function() { var thisEl = $(this); cardTimer = setTimeout(function(){ var docWidth = $(document).width(); var rightSide = false; //return user id var userLink = thisEl.attr('href'); if($('.ViewProfilePage').length && $('img.lia-user-avatar-profile',thisEl).length){ var userLink = document.location.href; } else if(thisEl.attr('href')=='#'){ return false; } var thisLen = (userLink).split('/'); thisUserID = (thisLen)[thisLen.length-1]; var thisCard = $('.profileCard[data-user='+thisUserID+']',cardWrapper); var thisElLeftOffset = Math.round(thisEl.offset().left+(thisEl.width())); var thisElTopOffset = Math.round(thisEl.offset().top+(thisEl.height()/2)-94); if((thisElLeftOffset+387)>=docWidth){ //hover card is too far to the right of the screen var thisElLeftOffset = Math.round(thisEl.offset().left-387); rightSide = true; } if(thisCard.length && $('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).length<1){ $('.profileCard',cardWrapper).hide(); rightSide?thisCard.addClass('rightArrow'):thisCard.removeClass('rightArrow'); thisCard.delay(500).css({'top':thisElTopOffset,'left':thisElLeftOffset}).stop().show(); } else { var ajaxReturn = ''; //just in case thisCard.remove(); //hover card wrapper markup var rightArrowClass = rightSide?'rightArrow':''; var profileCardHtml = '

    '; $.when( //get the background $.ajax({ type: 'GET', url: userApiUrl+thisUserID, dataType: 'html', success: function(data) { $('.profileCard',cardWrapper).hide(); ajaxReturn = data; } }) ) .done(function(){ cardWrapper.append(profileCardHtml); $('.profileCard[data-user='+thisUserID+']',cardWrapper).eq(0).empty().html(ajaxReturn).on({mouseleave: function() { clearTimeout(cardTimer); if($('.profileCard[data-user='+thisUserID+']',cardWrapper).length){ $('.profileCard[data-user='+thisUserID+']',cardWrapper).delay(500).fadeOut('fast'); } } }); if($('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).length){ $('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).parents('div.profileCard').remove(); } }) .fail(function(){ //uh oh - bail out! $('.profileCard',cardWrapper).hide(); }); } },400); }, mouseleave: function() { clearTimeout(cardTimer); if($('.profileCard[data-user='+thisUserID+']',cardWrapper).length){ $('.profileCard[data-user='+thisUserID+']',cardWrapper).delay(500).fadeOut('fast'); } } }); } } window.common = common; $(document).ready(function() { common.profileCard(); }); })(LITHIUM.jQuery);

    HP LaserJet Pro P1102w does not connect to Xfinity Gateway (2024)

    References

    Top Articles
    Latest Posts
    Article information

    Author: Dean Jakubowski Ret

    Last Updated:

    Views: 6056

    Rating: 5 / 5 (70 voted)

    Reviews: 85% of readers found this page helpful

    Author information

    Name: Dean Jakubowski Ret

    Birthday: 1996-05-10

    Address: Apt. 425 4346 Santiago Islands, Shariside, AK 38830-1874

    Phone: +96313309894162

    Job: Legacy Sales Designer

    Hobby: Baseball, Wood carving, Candle making, Jigsaw puzzles, Lacemaking, Parkour, Drawing

    Introduction: My name is Dean Jakubowski Ret, I am a enthusiastic, friendly, homely, handsome, zealous, brainy, elegant person who loves writing and wants to share my knowledge and understanding with you.